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Corporate Information

You’ll find business information about things like governance, complaints and accounts on this page.

Complaints

  • Complaints Self-Assesment 2024-25
  • Complaints Policy
  • Complaints Policy (Accessible Version)
  • Annual Summary of Complaints 24-25 and Service Improvement
  • Board Statement on Complaints Self-Asessment 2025

Statutory Accounts

  • EPIC Housing Signed Accounts 2024
  • EPIC Housing Signed Accounts 2023
  • EPIC Housing Signed Accounts 2022
  • EPIC Housing Signed Accounts 2021

Corporate Information

  • Corporate Plan 2024 - 2027
  • Customer Experience Pledge
  • Modern Slavery Statement
  • Health, Safety and Wellbeing Statement of Intent
  • Board Statement on Consumer Standards Self-Assessment February 2025

Tenants Annual Report

  • Tenants' Annual Report 2023/24
  • Tenants' Annual Report 2022/23
  • Tenants' Annual Report 2021/22

Governance Structure

  • EPIC Limited Governance Structure
Registered Address:

EPIC Limited, 131-141 Ubberley Road, Stoke-on-Trent ST2 0EF

Contact:

Telephone: 01782 252575

  • Email: mailbox@epichousing.co.uk
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© 2025 EPIC Limited

Company No: 3333405    Charity No: 1118644

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